At First State Bank, the health and well-being of our customers, employees, and communities is our top priority. We assure you that our team is doing everything possible to continue to provide access to the banking services you depend on while following suggestions by the CDC to limit contact and preserve the health of all. Therefore, we’re temporarily limiting in-person transactions, meetings, and consultations.
Effective Wednesday, March 18, 2020
Our lobbies will be limited to appointment only. We welcome you to conduct your business using our drive-thru service. If your visit requires use of the lobby, we will work with you to accommodate your request.
Call (866) 372-1275 or visit the drive thru to schedule an appointment.
We understand that times of uncertainty raise questions. Our team is committed to creating opportunities for you to have access to information related to general banking, remote banking options, branch access, cyber hygiene and local resources for consumer and business needs. For your convenience this information will be compiled in one place and updated regularly here: fsb.bank/covid-19.
What hasn’t changed? Our commitment to you. With over 100 years of banking experience right here in our community we assure you that our relationship with you is on the forefront of our minds.
If you anticipate or are experiencing a financial hardship that will impact your ability to stay current on any First State Bank loan payment, we are here to help. We urge you to call as soon as possible so we can work with you. We may be able to offer solutions or assistance that can help your get through these difficult times. It is best not to wait for a missed payment call.
Here’s how to reach out to start the conversation:
If we are unable to take your call please leave a message and be sure to include detailed information on how to reach you. Please allow up to 48 business hours for a return call, as the number of inquiries may increase.
If you have a specific concern or need, as always, we welcome you to reach out to our team 24/7 using our Call Center (866) 372-1275.
Cyber Hygiene Tips for Online and Mobile Channels:
Be sure to be diligent and practice safe cyber hygiene to avoid falling victim to scammers. The Federal Trade Commission has tips to protect yourself from possible coronavirus-related scams.
COVID-19 Related Resources for Businesses: