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News & Events
At First State Bank, the health and well-being of our customers, employees, and communities is our top priority. We assure you that our team is doing everything possible to continue to provide access to the banking services you depend on while following suggestions by the CDC to limit contact and preserve the health of all. Therefore, we’re temporarily limiting in-person transactions, meetings, and consultations.
COVID-19 (Coronavirus) Update
Mar 17, 2020
Effective Wednesday, March 18, 2020
Our lobbies will be limited to appointment only. We welcome you to conduct your business using our drive-thru service. If your visit requires use of the lobby, we will work with you to accommodate your request.
Call (866) 372-1275 or visit the drive thru to schedule an appointment.
We have many alternatives to in-person banking to meet your needs including:
- Telephone banking
- Mortgage/Commercial Loan Officers/Cash Management Representatives are available by phone or email
- Night Drop Services
- Branch ATMs or one of over 43,000 ATMs nationwide
- Online Banking, Mobile Banking, Mobile Deposits and Person-to-person Transfers (POP MONEY)
- Drive-thru service (Saturday Hours extended to 1:00 p.m.)
We understand that times of uncertainty raise questions. Our team is committed to creating opportunities for you to have access to information related to general banking, remote banking options, branch access, cyber hygiene and local resources for consumer and business needs. For your convenience this information will be compiled in one place and updated regularly here: fsb.bank/covid-19.
What hasn’t changed? Our commitment to you. With over 100 years of banking experience right here in our community we assure you that our relationship with you is on the forefront of our minds.
Covid-19 Related Loan Payment Assistance
If you anticipate or are experiencing a financial hardship that will impact your ability to stay current on any First State Bank loan payment, we are here to help. We urge you to call as soon as possible so we can work with you. We may be able to offer solutions or assistance that can help your get through these difficult times. It is best not to wait for a missed payment call.
Here’s how to reach out to start the conversation:
- Residential Mortgage, Home Equity Loan/Lines of Credit, Personal, Recreational, Auto Loans: Call (586) 445-4779
- Commercial Loans: Contact the Loan Officer on your Account
Alfred A. DeFlaviis - (586) 445-6615
John Guarini - (313) 737-8333
Gabe Makhlouf - (810) 333-3300
Vito Pianello - (586) 675-7054
Brad Quail - (586) 873-8314
Linda Reetz-Kahl - (586)918-3184
Sue Sadowski - (586) 291-1627
Brett Sanford - (586) 863-2888
If we are unable to take your call please leave a message and be sure to include detailed information on how to reach you. Please allow up to 48 business hours for a return call, as the number of inquiries may increase.
Contact us
If you have a specific concern or need, as always, we welcome you to reach out to our team 24/7 using our Call Center (866) 372-1275.
Additional Resources
Cyber Hygiene Tips for Online and Mobile Channels:
Be sure to be diligent and practice safe cyber hygiene to avoid falling victim to scammers. The Federal Trade Commission has tips to protect yourself from possible coronavirus-related scams.
Basic Reminders:
- Make sure your anti-virus and anti-malware software is current.
- Do not click on links or attachments from unknown sources.
- Watch out for bogus claims for vaccinations or cures.
- Be cautious of websites asking for donations.
COVID-19 Related Resources for Businesses:
- Information on the Small Business Administration’s Disaster Relief Loans Assistance Loans
- Local government has assembled helpful protocols, articles, and links about programs and ideas for operating in the current climate:
