News & Events

Online Banking Channels Are Experiencing Technical Issues

Apr 15, 2020

Over the past few days, our Online Banking partner, that serves hundreds of banks nationwide, has experienced technical issues. These issues have impacted our online banking channels. We understand the frustration this has caused. We are doing everything within our control to ensure that as soon as the connectivity issue is solved your access is restored. 

Due to increased traffic to online and mobile banking as many people are checking their accounts for their stimulus funds, online and mobile banking are experiencing delays. We assure you they are being processed. If you would you like to check the status of your Stimulus Payment, you can utilize one of the solutions below or use the IRS tracking tool that can be accessed at: https://www.irs.gov/coronavirus/get-my-payment 

Here are a few alternative solutions we recommend you use in the meantime:

To access balances, deposit/withdraw, transfer money or make a check deposit:

• First State Bank ATMs
• Drive-Thru

To access balances, withdraw or transfer money:

• All-Point ATM Network (free access for First State Bank Debit/ATM holders)

To access balance, make a transfer between FSB accounts, confirm deposits or pay a First State Bank loan:

• Telephone banking (888) 775-2265

If you have bills to pay while the online bill-pay system is unavailable, we recommend that you pay directly with the company via their phone system or their webpage.

We appreciate your patience during this inconvenient circumstance.