Why First State Bank?

When Max walked into the Clinton Township branch of First State Bank, all he really needed to do was cash a check written to him by one of our customers. He’d been working in the sun all afternoon, and was tired and hungry and ready to go home.

As he sat with Sarah, the branch manager, Max told her about his painting business and grumbled about the fees his current bank was charging for his business accounts. Sarah could see he was unhappy with the current treatment he was receiving from his bank. She wanted to tell Max about our business checking accounts, and how some of our other tools could really help him run the finance side of his business easier. But she could see Max was tired from working in the sun and his growling stomach was starting to get to him, and that switching checking accounts was probably the last thing on his mind.

Remembering the box of ice cream bars in the kitchen freezer, Sarah offered one to Max. He initially declined – but his hunger got the better of him and he happily accepted the frozen treat.

Max had never experienced considerate service like that with his current bank, he told us later. He was stunned by the care and unexpected gesture. That level of service is why Max chose us that hot summer day, and why he continues to choose First State Bank for all his banking needs.