Important reminder: Text messages regarding First State Bank debit cards will only come from the short code number of 37268.
Additionally, they will have the text "First State Bank Fraud Center" within the message.
If you doubt a text you have received, please contact our Customer Service Center at 866-372-1275 or visit one of our branch locations
Today, when you pay for goods or services it’s no longer a matter of just paying cash – a vast majority of purchases are made either with a debit or credit card. Both card types have different protections and uses. A debit card is a direct line to your bank account, so there are places where you might be better off using a credit card.
1. Online or Phone Orders: Your debit card links directly to your checking account so use it cautiously but not for online or phone orders. Using one specific credit card for all online and phone purchases is a good idea. Do not shop or bank online while at a coffee shop or another business that offers free, and potentially unsecure, Wi-Fi access.
2. Restaurants/bars: Any time your debit card leaves your sight for a transaction, such as in restaurants, it is your bank account walking away from you – your card number, expiration date, security code – are right there in full view for the taking. Also, some restaurants keep your payment information on file to make it easy for you (and them) when you call in your standing Friday pizza order – and you have no idea how they safeguard your information.
3. Big-ticket items: Your debit card may not offer a long dispute period if something goes wrong with your purchase, and many times a credit card offers additional insurance to cover the item.
4. A deposit is required: When renting a summer cottage or home improvement equipment, a security deposit may be required, putting a hold on available money in your checking account. But with a credit card, the money is just "frozen" and not actually charged - you won't ever notice it's gone.
5. You’re a new customer: As a new customer, especially online (but see one above and don’t use your card online), you may be unaware of the quality of merchandise or service you are receiving. Using a credit card allows you more control in the event you are dissatisfied.
6. Buy now, take delivery later: Paying now for an item and taking delivery at a later date could take days or weeks. If the item arrives damaged or not at all, and you used a debit card to purchase the item, the money has already been taken out of your account and you need to take on the merchant yourself. When you dispute a credit card, it is taken off the record while the dispute is being investigated.
7. Future travel plans: Planning your summer vacation in January? Travel companies debit your card immediately. Also, before you go on vacation, notify your credit and debit card providers of your travel dates and destinations. You don’t want to be at an overseas ATM in need of cash only to find out your ATM card doesn’t work in that country.
8. Hotels and car rentals: As with future travel plans, hotels and car rentals will not only debit your card immediately, but they may also put an additional amount on hold in the form of a security deposit.
9. Gas stations: Sometimes you only want to put $10 or $20 of gas in your vehicle, but some gas stations put a temporary hold up to $100 that could last up to three days. Other times, gas stations only check to see if you have an open account and put through $1, if you are only checking your overall balance, you may overdraw your account. This happens because you insert your debit for authorization prior to pumping gas, so the gas station has no idea how much gas you are purchasing when the card is authorized.
10. Checkouts or ATMs that look “off”: If an ATM or card reader looks tampered with, avoid using it and report your suspicions. Don’t take a chance and put your debit card and bank account at risk.
Amy Persyn is the Director of Marketing at First State Bank.